Cookie Policy

UK Graduate Ltd T/A UK Graduate College is a "data controller". This means that we are responsible for deciding how we hold and use personal informationabout you. Where we act as a data controller, we are required under data protection legislation to notify anyone who provides personal data to us, either directly or through a third party, of the information contained in this Privacy Policy.

UK Graduate Ltd Registered in England & Wales (company number 09367578 and registered address at 73 Greenfield Road, London, England,E1 1EJ, United Kingdom) so when we mention "UK Graduate","we", "us" or "our" in this Privacy Policy, we are referring to this company which is responsible for processing your data.

We have appointed a Data Protection Officer (DPO) who isresponsible for overseeing questions in relation to this Privacy Policy. If youhave any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set outbelow:

Contact details
Email address: dpo@ukgraduate.org.uk
Postal address: 73 Greenfield Road, London, England, E1 1EJ,United Kingdom

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance todeal with your concerns before you approach the ICO so please contact us in thefirst instance.

Personal data is any information about an individual from which that individual can be identified. Your name, address, phone number andbank account number are examples of personal data. It does not include datawhere the identity has been removed (anonymous data).

We will comply with data protection law. This says that the personal information we hold
about you must be:

· Used lawfully, fairly and in a transparent way.
· Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.  
· Relevant to the purposes we have told you about and limited only to those purposes.
· Accurate and kept up to date.
· Kept only as long as necessary for the purposes we have told you about.
· Kept securely.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

· Where we need to perform a contract we have entered into with you.
· Where we need to comply with a legal obligation.
· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also use your personal data in the following situations, which are likely to be less common:
· Where we need to protect your vital interests (or someone else's interests).
· Where it is needed in the public interest or for official purposes.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending you WhatsApp messages or sending direct marketing communications to you via email. You have the right to withdraw your consent to stop receiving these messages or communications at any time by contacting us

Enquiries
When you request information or make enquiries about any of our services or programmes, we may use the personal data you provide in order to fulfil your request or respond to your enquiry. It is in our legitimate interests to use your personal data in this way so that you receive the information you have requested.
Applications
If you make an application to study on one of our programmes or related to accommodation, we may collect the following categories of personal data about you:

· Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
· Date of birth.
· Gender.
· Nationality and country of residence.
· Passport number.
· Visa information and immigration status.
· Education history.
· Employment history.
· Funding information.

It is in our legitimate interests to collect and use theabove information in order to consider and process your application.

We may also ask you to disclose information regarding anycriminal convictions you may have as part of your application. We need to usethis information in order to comply with our legal obligations.

‍Study and accommodation
‍If we enter into a contract with you relating to study oraccommodation, we may collect additional personal data relating to youincluding:

· Bank account details.
· Billing address.
· Credit card or other payment information in order to process your payments.

This information, together with the personal data provided to us above at application stage, will be used by us to perform the contract we have entered into with you.

We will also collect further personal data relating to your visa application and immigration status as we have a legal obligation to use this information.

During your studies we will collect information about your academic experience and progression. This is in order to fulfil our contract with you but it is also in our legitimate interests to use this personal data in order to monitor the provision of our service to you.

We may also collect personal data about your health in order to make appropriate arrangements and reasonable adjustments for you regarding your welfare, attendance or accommodation. We use this information in order to perform our contract with you but also in order to fulfil our legal obligations.

We may also collect personal data about you if you are named as an emergency contact for an individual. We use this information as it is in the vital interests of such individual.

If you use an agent to arrange your application and study with us, we may collect the categories of personal data described above from your agent.

Marketing
‍Where you have explicitly consented to do so, we may use your personal data to inform you of special offers and new or existing servicesthat we believe may be of interest to you or to send surveys or questionnaires so that we can learn more about your needs and interests.

If you would prefer that we do not send such communicationsto you, please follow the opt-out links or instructions on any marketing emailor contact us using the contact details in this Privacy Policy.
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‍Internal business purposes
‍We also may use your personal data for our internal business purposes. This is in our legitimate interests in order to operate as a business and monitor and improve the services we provide. Where possible we willanonymise this information. Please contact us using the contact details in this Privacy Policy if you would like more information.
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‍Automated technologies or interactions
‍As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.Please see our cookie policy on our website for further details.
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‍If you fail to provide personal data
‍Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but wewill notify you if this is the case at the time.

We may share your personal data with third parties where required by law, where it is necessary to perform our contract with you or where we have a legitimate interest in doing so.
Such third parties may include the following:

· Our service providers: We may share your personal data with other companies that perform certain services on our behalf. These services may include processing payments, providing customer service and marketing assistance, performing business and sales analysis and supporting our website and IT functionality. These service providers may be supplied with or have access to your personal data solely for the purpose of providing these services to us or on our behalf. UK Graduate is the data controller and will remain accountable for your personal data.
· Our business partners: We may share your personal data with our university partners or with your sponsor with whom we have a contract relating to your programme of study.
· Agents: If you use an agent to arrange your application or study with us, we may share your personal data with them.
· Parents and guardians: If you are under 18, we may share your personal data with your parents or guardians in order to perform our contract, comply with our legal obligations and if it is in your vital interests.
· Other entities in the UK Graduate group: We may share your personal data with other entities in our group as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise or for system maintenance support and hosting of data.
· Regulators: We may need to share your personal data if required by a regulator or to otherwise comply with law.
· Others: We may share your personal information with other third parties such as in the context of the possible sale of our business. We may also need to share your personal data in order to permit us to pursue available remedies or limit damages we may sustain.

As we are an international business with employees, entities and service providers all over the world, we may need to transfer the personal data you provide to us to other countries which may be outside the European Economic Area (EEA).

The data protection laws in such countries may not be as comprehensive and provide the same level of protection for your personal data as those within the EEA. In these circumstances, we will take appropriate steps to ensure that your personal data is handled as described in this Privacy Policy. These steps will include appropriate contractual mechanisms. Please contact us using the contact details in this Privacy Policy if you would like more information.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, service providers, business partners, agents and other third parties who have a legitimate need to know. They will only process your personal information on our instructions or as otherwise agreed and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Please contact us using the contact details in this Privacy Policy if you would like more information.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.